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Short, practical answers on funding your account and managing positions — and a support desk that replies by email.
Support articles
Article 01
What is my margin call level
Margin call at 100%, stop-out at 50%.
ReadArticle 02How to make a withdrawal?
Steps, processing times and the third-party payment rule.
ReadArticle 03How do I transfer funds between my accounts?
Move funds between your own Aeron accounts in five steps.
ReadArticle 04What is the status of my Deposit/Withdrawal?
Processing times for every deposit and withdrawal method.
ReadArticle 05How much do you charge for Deposits?
No Aeron fees on deposits; bank charges may still apply.
ReadArticle 06How to make a deposit?
Deposit in three steps, plus minimums and third-party rules.
ReadNot answered here?
Email the support desk with your account number and as much detail as you can.